AI for support teams

AI workers for customer support teams

Ticket volume does not follow your rota. A Spinnable AI worker takes the front of the queue in Intercom or Zendesk, resolves what your own docs already answer, and hands your agents the conversations that need a person, with the account history and the billing check already done.

Hire your support AI worker See how it works

3 shifts: Covered by one worker
4.7: CSAT held as volume grows
9+ hrs: Saved per agent, per week

What it does

The queue, covered before your shift starts

One AI worker holds the first line so your agents spend their day on the conversations that actually need them.

Replies

First-line replies

Answers the repeat questions from your own help center and past tickets, in your tone, within a minute of the ticket landing.

Intercom2 min

Can you check on this for me?

Checked and sorted. Confirmation sent to your email ✓

Triage

Triage and routing

Tags, prioritizes, and routes every ticket to the right queue or agent, and flags the ones where the customer is clearly unhappy.

Zendesk142 triaged

Needs a decisionFor you

Routine questionDraft ready

Repeat questionHandled

Billing

Billing and account checks

Looks up the charge in Stripe, confirms what the customer was billed for, and prepares the refund or credit for your approval.

Stripe2 of 3

Gathered and checked

Filed and updated

Waiting on your approval

Escalation

Bug escalation

Spots repeat reports, files one clean Linear issue with steps and affected accounts, and tells the customers when it ships.

LinearUp to date

#4821Updated

#4822Confirmed

#4823On hold

#4824Logged

Knowledge

Help center upkeep

Turns the questions your team keeps answering by hand into new articles and macros, and rewrites the ones that stopped being true.

NotionDraft ready

Draft for review

Reporting

Shift handover and reporting

Writes the handover note at the end of every shift and reports on volume, resolution rate, response time, and CSAT each week.

Google SheetsWeekly

Conversations412+38

Resolved91%+4

First reply2 min-40%

And anything else you can describe. AI workers learn your process during onboarding.

Watch it work

Real support work, running right now

These are the jobs your AI worker picks up on day one. Pick a tab to watch it run.

You asked

Work the queue overnight and leave me only what genuinely needs a person.

Running

4 tools

Last night's queueLive

4821 Duplicate chargeOrder billed twice, refund inside policyResolved

4834 Login loop on iOS3 reports since 01:00, one Linear issue filedEscalated

4839 VAT number on invoiceUpdated in Stripe, invoice reissuedResolved

4842 Contract terminationEnterprise account, tone is unhappyNeeds you

Run this task

How it works

From hire to covering the queue

No setup projects, no workflow builders, no code.

Operations Manager

Customer Support Agent✓

Executive Assistant

Content Assistant

Hire your AI worker

Pick a worker and describe your tone, your refund and escalation policies, and what it may settle without asking. Hiring takes about 60 seconds.

Connect your tools

Grant access to Intercom or Zendesk, your inbox, Stripe, your help center in Notion, and Linear. It works your existing queue, not a new one.

Customer Support Agentran 12 min ago

First-line replies

Triage and routing

Billing and account checks

It runs on its own

It answers, tags, escalates, and reports around the clock, and leaves your agents a shorter queue with the groundwork already done.

Integrations

Connected to your support stack

Your AI worker plugs into the helpdesk, billing, and engineering tools your team already uses, and 50+ more.

Intercom

Zendesk

Gmail

Notion

Google Sheets

Stripe

Microsoft Teams

Linear

+50 more tools

Comparison

See how Spinnable compares

ChatGPT answers. Zapier automates. Spinnable does the whole job.

	Spinnable	ChatGPT	Claude Cowork	Zapier	Human assistant
Built for	Business teams and their processes	Answering questions in a chat	One general-purpose AI coworker	Automation flows you build yourself	Whatever you train them on
Setup time	Live in 60 seconds	Instant, it's just a chat	Minutes, app install	Days of building and testing flows	Weeks of hiring
Works on its own	Yes, start to finish	No, waits for your next prompt	Only scheduled tasks	Only the flows you wire up	Yes
Specialists for every role	Ready-made specialists for every role	One generalist chat	One generalist for everything	Flows, not workers	One hire, one salary per role
Connects to your tools	50+ tools, one click to connect	Reads your apps, rarely acts in them	Few, needs developer setup	8,000+ apps, wired one flow at a time	Learns your tools over time
Easy for non-technical teams	Yes, set up in plain English	Yes	Yes	Simple flows yes, complex ones get technical	Yes, just onboarding
Keeps you updated	Reports results without being asked	Only when you ask	Only when you ask	Error alerts at best	At the next check-in
Pricing	A fraction of a salary	Subscription per seat	Subscription plus usage fees	Per-task fees that add up	Full salary and benefits

Hire your first AI worker

Outcomes

What support teams get back

3 shifts

Covered by one worker

Nights, weekends, and holidays are staffed without rota gymnastics or a second vendor.

4.7

CSAT held as volume grows

Answers come from your own docs and your own tone, so quality does not slide when the queue doubles.

9+ hrs

Saved per agent, per week

Tagging, routing, billing lookups, and handover notes stop eating into the shift.

Wall of love

Don't take our word for it

I was skeptical about AI workers the same way I was skeptical about the first CRM I ever used. Now I save 3 to 5 hours a week, and more importantly, nothing falls through the cracks. Clara manages my calendar, runs my outreach, and keeps my pipeline current. Ricardo watches the BPO market so I don't have to. Both were running in under an hour. That's the part nobody tells you: the setup is the easy bit.

Tue SøttrupCEO

Smart Role

Soon we will have at least one agent in each business area operating autonomously

Eduardo AlvaresFounder & International COO

I run multiple AI workers across my family office and ventures, handling email, travel, outreach, and even Portuguese bookings. It's been a massive force multiplier.

Rupert BarksfieldCo-Founder

Centry Capital

We can say we have a 100% autonomous employee. The efficiency gain has been absurd.

Márcio HerreraHead of OperationsZZig Fun

Spinnable has CHANGED my life; Workers are ridiculously easy to hire and after you share context they feel like a team; you can even chat with them on Whatsapp

Aditi MishraChief of Staff & Head of Marketing

Sifted

I was skeptical about AI workers the same way I was skeptical about the first CRM I ever used. Now I save 3 to 5 hours a week, and more importantly, nothing falls through the cracks. Clara manages my calendar, runs my outreach, and keeps my pipeline current. Ricardo watches the BPO market so I don't have to. Both were running in under an hour. That's the part nobody tells you: the setup is the easy bit.

Tue SøttrupCEO

Smart Role

Soon we will have at least one agent in each business area operating autonomously

Eduardo AlvaresFounder & International COO

I run multiple AI workers across my family office and ventures, handling email, travel, outreach, and even Portuguese bookings. It's been a massive force multiplier.

Rupert BarksfieldCo-Founder

Centry Capital

We can say we have a 100% autonomous employee. The efficiency gain has been absurd.

Márcio HerreraHead of OperationsZZig Fun

Spinnable has CHANGED my life; Workers are ridiculously easy to hire and after you share context they feel like a team; you can even chat with them on Whatsapp

Aditi MishraChief of Staff & Head of Marketing

Sifted

I was skeptical about AI workers the same way I was skeptical about the first CRM I ever used. Now I save 3 to 5 hours a week, and more importantly, nothing falls through the cracks. Clara manages my calendar, runs my outreach, and keeps my pipeline current. Ricardo watches the BPO market so I don't have to. Both were running in under an hour. That's the part nobody tells you: the setup is the easy bit.

Tue SøttrupCEO

Smart Role

Soon we will have at least one agent in each business area operating autonomously

Eduardo AlvaresFounder & International COO

I run multiple AI workers across my family office and ventures, handling email, travel, outreach, and even Portuguese bookings. It's been a massive force multiplier.

Rupert BarksfieldCo-Founder

Centry Capital

We can say we have a 100% autonomous employee. The efficiency gain has been absurd.

Márcio HerreraHead of OperationsZZig Fun

Spinnable has CHANGED my life; Workers are ridiculously easy to hire and after you share context they feel like a team; you can even chat with them on Whatsapp

Aditi MishraChief of Staff & Head of Marketing

Sifted

AI Workers completely changed the way we work and manage our business. They have increased the productivity of our specialists while also becoming essential to the analytical work behind key strategic decisions. As an international organization operating across multiple offices and markets, these AI workers enable us to maintain operational efficiency at a scale that would otherwise require significantly more human resources.

Investor Relations ManagerInvestment & Development

Competitor mappings, pricing ladders, morning briefs, even my family's to-do list, all handled by AI workers that genuinely understand context.

João BarretoDirector of Innovation

Bateel

Coordinating the production and logistics of training programs used to consume most of my week. Now my AI worker handles scheduling, vendor follow-ups, and participant communications autonomously.

Rita EstêvãoHead of Program Production & LogisticsEExecutive Education

We had tried building automation stacks on other platforms to simulate AI workers, but nothing came close. Spinnable gave us truly autonomous agents that understand our processes and act independently.

Pedro Líbano MonteiroPartner

Importrust

I've been using Spinnable to help run my business, from email triage to KPI reporting, and I truly believe every business person needs this product.

Tuomas SaarelainenCEOOOsuria

AI Workers completely changed the way we work and manage our business. They have increased the productivity of our specialists while also becoming essential to the analytical work behind key strategic decisions. As an international organization operating across multiple offices and markets, these AI workers enable us to maintain operational efficiency at a scale that would otherwise require significantly more human resources.

Investor Relations ManagerInvestment & Development

Competitor mappings, pricing ladders, morning briefs, even my family's to-do list, all handled by AI workers that genuinely understand context.

João BarretoDirector of Innovation

Bateel

Coordinating the production and logistics of training programs used to consume most of my week. Now my AI worker handles scheduling, vendor follow-ups, and participant communications autonomously.

Rita EstêvãoHead of Program Production & LogisticsEExecutive Education

We had tried building automation stacks on other platforms to simulate AI workers, but nothing came close. Spinnable gave us truly autonomous agents that understand our processes and act independently.

Pedro Líbano MonteiroPartner

Importrust

I've been using Spinnable to help run my business, from email triage to KPI reporting, and I truly believe every business person needs this product.

Tuomas SaarelainenCEOOOsuria

AI Workers completely changed the way we work and manage our business. They have increased the productivity of our specialists while also becoming essential to the analytical work behind key strategic decisions. As an international organization operating across multiple offices and markets, these AI workers enable us to maintain operational efficiency at a scale that would otherwise require significantly more human resources.

Investor Relations ManagerInvestment & Development

Competitor mappings, pricing ladders, morning briefs, even my family's to-do list, all handled by AI workers that genuinely understand context.

João BarretoDirector of Innovation

Bateel

Coordinating the production and logistics of training programs used to consume most of my week. Now my AI worker handles scheduling, vendor follow-ups, and participant communications autonomously.

Rita EstêvãoHead of Program Production & LogisticsEExecutive Education

We had tried building automation stacks on other platforms to simulate AI workers, but nothing came close. Spinnable gave us truly autonomous agents that understand our processes and act independently.

Pedro Líbano MonteiroPartner

Importrust

I've been using Spinnable to help run my business, from email triage to KPI reporting, and I truly believe every business person needs this product.

Tuomas SaarelainenCEOOOsuria

Customer support AI worker FAQ

What does a support AI worker actually do?

It works the front of your queue: replying to repeat questions from your help center, tagging and routing, checking billing in Stripe, escalating bugs to engineering, keeping your articles current, and reporting on the queue each week.

How does it know when to hand a ticket to a person?

You set the rules, and it also escalates on its own when confidence is low, the tone turns, the account is above a value you choose, or the request falls outside policy. Everything it hands over arrives with the history already gathered.

Can it issue refunds?

Within the limits you set. Many teams let it refund small duplicate charges automatically and route anything larger, or anything on an enterprise account, to an agent with the refund already prepared.

Which helpdesks does it work with?

Intercom and Zendesk, plus Gmail and Outlook for email support, Stripe for billing, Notion for your help center, Linear and Jira for engineering escalations, Microsoft Teams for internal handoffs, and 50+ other integrations.

How much does it cost?

Plans start at $50 per month per AI worker, with a 15-day free trial and no long-term contract. One weekend of overtime usually costs more than a month of cover.

Go further with Spinnable

Customer support automation

Instant, accurate ticket resolution in Intercom, Zendesk, and email, with hard cases escalated to your team in context.

Email management

Inbox triage, replies drafted in your voice, scheduling handled, and follow-ups tracked in Gmail or Outlook.

Reporting automation

Weekly and monthly business reports pulled from Analytics, Stripe, and Sheets, built in your format, delivered on time.

E-commerce & retail

Customer support, product content, order admin, and daily sales reports for online stores and DTC brands.

Hospitality & rentals

Guest messaging, booking admin, and turnover coordination for hosts, property managers, and boutique hotels.

Professional services

Client intake, scheduling, document drafts, and invoice collections for consultants, law firms, and accountants.

Also explore AI workers for these teams: Operations · Marketing

Roles

Hire a support role, not a chatbot

The worker comes with a job description you can adjust, so it fits the seat your team is short of.

AI Customer Support Agent

Works your queue like an agent: answers from your docs, checks billing, escalates with context, and writes the shift handover.

Pricing

Cheaper than a weekend of overtime

One AI worker starts at $50 a month and covers the hours nobody wants to staff. Start free for 15 days and cancel whenever.

Basic plan

$50/month

Build your team

2 active AI workers
WhatsApp and email 24/7
5 active recurring tasks
30 external messages

Get started free

Let your agents start the day on an empty queue

Hire a support AI worker today and let it cover the nights, the repeats, and the triage this week.

Hire your AI worker

15-day free trial · From $50/month · Cancel anytime