AI workers that resolve support tickets
Most support queues are 80% repeat questions wearing different words. A Spinnable AI worker answers them instantly in your voice, around the clock, and hands the genuinely hard cases to your team with full context attached.
- 80%
- Of routine tickets resolved
- < 1 min
- First response time
- 24/7
- Coverage without shifts
What it does
Every ticket type it can take off your queue
One AI worker handles the volume so your team handles the judgment.
First response and triage
Reads every incoming ticket, answers what it can immediately, and tags, prioritizes, and routes the rest.
Zendesk142 triaged
Routine resolutions
Handles order status, account questions, how-to requests, and policy questions using your docs and past tickets as ground truth.
Intercom2 min
Refunds and returns within policy
Processes standard cases inside rules you define, and escalates anything above your thresholds.
Stripe2 of 3
Escalation with context
Hands complex or sensitive cases to your team with a summary, history, and suggested reply, so humans start warm, not cold.
Microsoft TeamsReady to sendTo: Maria Lopez
Following up
Knowledge base upkeep
Spots questions your docs do not answer, drafts new help articles, and keeps existing ones current.
NotionDraft readyDraft for review
Support analytics
Reports volumes, resolution rates, and recurring issues weekly so you can fix root causes, not just tickets.
Google SheetsWeeklyAnd anything else you can describe. AI workers learn your process during onboarding.
Watch it work
Real support work, running right now
These are the jobs your AI worker picks up on day one. Pick a tab to watch it run.
You asked
Clear whatever came in overnight and only wake me for the real problems.
4 toolsHow it works
How AI support automation works
No setup projects, no workflow builders, no code.
- 01
Operations Manager
Customer Support Agent✓
Executive Assistant
Project ManagerTrain it on your support
Connect your help docs, policies, and past tickets so the worker learns your products and your tone.
- 02
Connect your channels
Grant access to Intercom, Zendesk, or your support inbox. The worker answers where your customers already write.
- 03Customer Support Agentran 4 min agoFirst response and triageRoutine resolutionsRefunds and returns within policy
It resolves, you supervise
Start with drafts for review, then let it resolve routine tickets autonomously while your team takes the escalations.
Integrations
Connected to your support stack
Your AI worker plugs into the helpdesk and tools you already use, and 50+ more.
+50 more tools
Comparison
See how Spinnable compares
ChatGPT answers. Zapier automates. Spinnable does the whole job.
 Spinnable |  ChatGPT |  Claude Cowork |  Zapier | Human assistant | |
|---|---|---|---|---|---|
| Built for | Business teams and their processes | Answering questions in a chat | One general-purpose AI coworker | Automation flows you build yourself | Whatever you train them on |
| Setup time | Live in 60 seconds | Instant, it's just a chat | Minutes, app install | Days of building and testing flows | Weeks of hiring |
| Works on its own | Yes, start to finish | No, waits for your next prompt | Only scheduled tasks | Only the flows you wire up | Yes |
| Specialists for every role | Ready-made specialists for every role | One generalist chat | One generalist for everything | Flows, not workers | One hire, one salary per role |
| Connects to your tools | 50+ tools, one click to connect | Reads your apps, rarely acts in them | Few, needs developer setup | 8,000+ apps, wired one flow at a time | Learns your tools over time |
| Easy for non-technical teams | Yes, set up in plain English | Yes | Yes | Simple flows yes, complex ones get technical | Yes, just onboarding |
| Keeps you updated | Reports results without being asked | Only when you ask | Only when you ask | Error alerts at best | At the next check-in |
| Pricing | A fraction of a salary | Subscription per seat | Subscription plus usage fees | Per-task fees that add up | Full salary and benefits |
Outcomes
What support teams get back
80%
Of routine tickets resolved
Repeat questions get instant, accurate answers without touching your team.
< 1 min
First response time
Every customer hears back immediately, at any hour, in any timezone.
24/7
Coverage without shifts
Nights, weekends, and launch spikes covered without on-call rotations.
Wall of love
Don't take our word for it
I was skeptical about AI workers the same way I was skeptical about the first CRM I ever used. Now I save 3 to 5 hours a week, and more importantly, nothing falls through the cracks. Clara manages my calendar, runs my outreach, and keeps my pipeline current. Ricardo watches the BPO market so I don't have to. Both were running in under an hour. That's the part nobody tells you: the setup is the easy bit.
Tue SøttrupCEO
Smart RoleSoon we will have at least one agent in each business area operating autonomously
I run multiple AI workers across my family office and ventures, handling email, travel, outreach, and even Portuguese bookings. It's been a massive force multiplier.
Rupert BarksfieldCo-Founder
Centry CapitalWe can say we have a 100% autonomous employee. The efficiency gain has been absurd.
Spinnable has CHANGED my life; Workers are ridiculously easy to hire and after you share context they feel like a team; you can even chat with them on Whatsapp
Aditi MishraChief of Staff & Head of Marketing
SiftedI was skeptical about AI workers the same way I was skeptical about the first CRM I ever used. Now I save 3 to 5 hours a week, and more importantly, nothing falls through the cracks. Clara manages my calendar, runs my outreach, and keeps my pipeline current. Ricardo watches the BPO market so I don't have to. Both were running in under an hour. That's the part nobody tells you: the setup is the easy bit.
Tue SøttrupCEOSmart RoleSoon we will have at least one agent in each business area operating autonomously
I run multiple AI workers across my family office and ventures, handling email, travel, outreach, and even Portuguese bookings. It's been a massive force multiplier.
Rupert BarksfieldCo-FounderCentry CapitalWe can say we have a 100% autonomous employee. The efficiency gain has been absurd.
Spinnable has CHANGED my life; Workers are ridiculously easy to hire and after you share context they feel like a team; you can even chat with them on Whatsapp
Aditi MishraChief of Staff & Head of MarketingSiftedI was skeptical about AI workers the same way I was skeptical about the first CRM I ever used. Now I save 3 to 5 hours a week, and more importantly, nothing falls through the cracks. Clara manages my calendar, runs my outreach, and keeps my pipeline current. Ricardo watches the BPO market so I don't have to. Both were running in under an hour. That's the part nobody tells you: the setup is the easy bit.
Tue SøttrupCEOSmart RoleSoon we will have at least one agent in each business area operating autonomously
I run multiple AI workers across my family office and ventures, handling email, travel, outreach, and even Portuguese bookings. It's been a massive force multiplier.
Rupert BarksfieldCo-FounderCentry CapitalWe can say we have a 100% autonomous employee. The efficiency gain has been absurd.
Spinnable has CHANGED my life; Workers are ridiculously easy to hire and after you share context they feel like a team; you can even chat with them on Whatsapp
Aditi MishraChief of Staff & Head of MarketingSiftedAI Workers completely changed the way we work and manage our business. They have increased the productivity of our specialists while also becoming essential to the analytical work behind key strategic decisions. As an international organization operating across multiple offices and markets, these AI workers enable us to maintain operational efficiency at a scale that would otherwise require significantly more human resources.
Competitor mappings, pricing ladders, morning briefs, even my family's to-do list, all handled by AI workers that genuinely understand context.
João BarretoDirector of Innovation
BateelCoordinating the production and logistics of training programs used to consume most of my week. Now my AI worker handles scheduling, vendor follow-ups, and participant communications autonomously.
We had tried building automation stacks on other platforms to simulate AI workers, but nothing came close. Spinnable gave us truly autonomous agents that understand our processes and act independently.
Pedro Líbano MonteiroPartner
ImportrustI've been using Spinnable to help run my business, from email triage to KPI reporting, and I truly believe every business person needs this product.
AI Workers completely changed the way we work and manage our business. They have increased the productivity of our specialists while also becoming essential to the analytical work behind key strategic decisions. As an international organization operating across multiple offices and markets, these AI workers enable us to maintain operational efficiency at a scale that would otherwise require significantly more human resources.
Competitor mappings, pricing ladders, morning briefs, even my family's to-do list, all handled by AI workers that genuinely understand context.
João BarretoDirector of InnovationBateelCoordinating the production and logistics of training programs used to consume most of my week. Now my AI worker handles scheduling, vendor follow-ups, and participant communications autonomously.
We had tried building automation stacks on other platforms to simulate AI workers, but nothing came close. Spinnable gave us truly autonomous agents that understand our processes and act independently.
Pedro Líbano MonteiroPartnerImportrustI've been using Spinnable to help run my business, from email triage to KPI reporting, and I truly believe every business person needs this product.
AI Workers completely changed the way we work and manage our business. They have increased the productivity of our specialists while also becoming essential to the analytical work behind key strategic decisions. As an international organization operating across multiple offices and markets, these AI workers enable us to maintain operational efficiency at a scale that would otherwise require significantly more human resources.
Competitor mappings, pricing ladders, morning briefs, even my family's to-do list, all handled by AI workers that genuinely understand context.
João BarretoDirector of InnovationBateelCoordinating the production and logistics of training programs used to consume most of my week. Now my AI worker handles scheduling, vendor follow-ups, and participant communications autonomously.
We had tried building automation stacks on other platforms to simulate AI workers, but nothing came close. Spinnable gave us truly autonomous agents that understand our processes and act independently.
Pedro Líbano MonteiroPartnerImportrustI've been using Spinnable to help run my business, from email triage to KPI reporting, and I truly believe every business person needs this product.
Customer support automation FAQ
What is AI customer support automation?
It is an autonomous AI worker that resolves support tickets: answering routine questions from your docs and policies, processing standard requests within rules you set, escalating hard cases with context, and reporting on what customers keep asking.
How is this different from a support chatbot?
Chatbots deflect with canned answers and give up fast. An AI worker actually resolves tickets: it reads history, takes actions in your tools, follows your policies, and writes like a trained member of your team.
Which tools does it work with?
Intercom, Zendesk, Gmail, Notion, Google Sheets, Stripe, Microsoft Teams, and 50+ other integrations.
What stops it from giving wrong answers?
It answers from your connected docs and policies rather than improvising, tells customers when it needs to check, and escalates uncertainty to your team. You can keep any category of ticket in review mode indefinitely.
How much does it cost?
Plans start at $50 per month per AI worker, with a 15-day free trial. Compare that to per-resolution pricing from enterprise support AI vendors.
Pricing
Cheaper than paying per resolution
Support AI vendors bill you every time a ticket closes. Spinnable starts at $50 a month per worker no matter how many tickets it clears, and the first 15 days are free.
Basic plan
$50/month
Build your team
- 2 active AI workers
- WhatsApp and email 24/7
- 5 active recurring tasks
- 30 external messages
Standard plan
$149/month
Build your AI team to grow your business
- 5 active AI workers
- WhatsApp and email 24/7
- Custom email for AI workers
- Co-manage AI workers
Premium plan
$399/month
Run your business with AI at scale
- 50 active AI workers
- WhatsApp and email 24/7
- Custom email for AI workers
- Co-manage AI workers
Enterprise plan
Custom/
Everything in Premium, plus:
- Per-user discount
- Dedicated onboarding and account support
- Limits tailored to your team
Answer every customer in under a minute
Hire a support AI worker today and clear the routine tickets from your queue this week.
Hire your AI worker15-day free trial · From $50/month · Cancel anytime